MTR customer care ad

Sometimes we find ads that are really literal. Creativity is lacking where these ads just 劃公仔劃埋D腸. In this MTR customer care ad, the headline says 掛在心 and they just really 掛D乘客在心 in the key visual. It's a discipline to send benefit-oriented key message in our communications and it just fails to convey any. Worse still, when I get at the body copies, this ad is in fact about voting for the best service MTR staff. The whole thing is missing the point...
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